Please read these before ordering. Purchases are also covered by the policies of the marketplace you buy through (Etsy or Shopify).
Made to order
Each item is produced specifically for your order in your chosen colour. It is not stock — production begins after purchase, and dispatch times are shown on each listing.
Shipping
Worldwide shipping. Delivery times vary by destination and carrier. Once dispatched, delivery is handled by the postal or courier service; any customs duties or import taxes are the buyer's responsibility.
Cancellations
Because items are made to order, a cancellation is only possible before production starts. Contact us as soon as possible after ordering if you need to cancel or change your order.
Returns & faults
If an item arrives damaged, defective, or not as described, contact us within 14 days of delivery with photos. We will arrange a replacement or refund. Made-to-order items are otherwise non-returnable unless faulty.
Colours & finish
Products are handmade; slight variation in colour, texture, and finish between pieces is normal and not a defect. Screen colours may differ slightly from the finished item.
Intellectual property
All designs, images, and product names are the property of HappyLayer and may not be reproduced or resold without written permission.
Pricing
Prices are shown at checkout on Etsy and Shopify and may change without notice. The price charged is the price shown at the time of your order.
Contact
Questions about an order or these terms? Use the contact form above, or message us via our Etsy shop. We reply the same day.